Comments on: Apologies for “Unscheduled Maintenance”

By: Tori

Tori — Tue, 19 Feb 2008 22:28:37 +0000

Nipponster was down that long one day but that was due to hackers (not fun!).

There is an interesting idea I just got off of a blog I follow called 45n5.com. It’s about a failover DNS.
http://www.45n5.com/permalink/the-web-hosting-tutorial-that-doesn-t-suck.html
That way even if the server is down your whole site is not.
And if you redirect the DNS to another server with another host you can still give your users some or all of the normal functionality of your site.

By: Keith

Keith — Thu, 14 Feb 2008 05:47:42 +0000

Consider it done Nick!!

By: Nick Ramsay

Nick Ramsay — Wed, 13 Feb 2008 00:33:04 +0000

Hopkinsville! Do you hear that Keith? That’s where to send the elephants!

By: ジェイソン (Jason)

ジェイソン (Jason) — Tue, 12 Feb 2008 23:55:39 +0000

Ah … “obviously outsourced tech support” … my bad. I should really stop reading blogs and comments so early in the morning

By: ジェイソン (Jason)

ジェイソン (Jason) — Tue, 12 Feb 2008 23:53:55 +0000

Wha? Nick’s server is hosted in India? I could have sworn it was hosted out of the US (Hopkinsville in Kentucky, no less).

Either way, I agree that a hitman should be hired to keep the tech crews in line. Not only is unannounced maintenance a nuisance, but it’s rarely even required unless the machine is dying or someone is messing something up.

As an aquaintance used to say: “Once the server’s running, shut the lights off and lock the doors. You don’t need to touch it again.”

That’s assuming it’s set up right in the first place, of course

By: Keith

Keith — Tue, 12 Feb 2008 23:33:37 +0000

That would have made me want to put a hit man on to them Nick. Trouble with that is that with over a billion of them living there, and at least half of them involved in IT out-sourcing, who does the hit man go after??????
For you not to go crazy over this is amzing and if it were me, I would have hired five hit men, an SAS squad and ten elephants to get it sorted!!
Cheers Keith

By: Mike

Mike — Tue, 12 Feb 2008 15:23:48 +0000

Well hopefully that doesn’t happen again, but I guess this is what happens when you are in the business business! Oh nice widgets in your side bar! They class the place up!

By: Nick Ramsay

Nick Ramsay — Tue, 12 Feb 2008 15:16:55 +0000

Nope, but after this experience, MidPhase sounds wonderful!

You’re absolutely right, though. Six hours may not be that long, and if I’d woken up in the afternoon like I used to do, I might not have even noticed, but when you’re clicking the reload button for that length of time, you do start to crazy. I pay for an “Unlimited” plan, which must refer to the number of useless technicians have.

By: ジェイソン (Jason)

ジェイソン (Jason) — Tue, 12 Feb 2008 14:45:07 +0000

STRESS!!!!!!!

It’s amazing how fast blood can boil when something like a server has gone down. It’s almost enough to make you want to run out and buy your own Xeon-based server and host it somewhere

Well … it is for me, anyways.

Thanks for keeping us up to date on this, Nick. Hopefully everything is ironed out soon enough.

As an aside … you don’t happen to use MidPhase, do you? Their unscheduled maintenance plans darn near drove me back to alcohol a few months back ….