Tagged: web host

Sticking it to the CPU Exceeded Errors!

I’ve only been with Bluehost for about 7 months, and for the most part, I’ve been very happy with the speed and service they offer. However, recently, as many of you are aware, all my websites have been shut down for 5-10 minutes, multiple times a day for exceeding the CPU limits.

I’ve studied the error logs and it appears that these errors are caused by slow MySQL queries to the database. Since most of the queries come from core files in WordPress and SWCMS, the only reasonable explanation for these CPU exceeded errors is the volume of traffic my sites are getting. In September, that figure was 267,194 visits.

Time for an upgrade

Bluehost charge less than $7 a month to host all my websites on one of their shared servers, so I can’t really complain if their CPUs can’t handle the load. Instead, it’s time to pay for some real service, so I searched out the best hosting solution short of leasing an entire server: a Liquid Web Virtual Private Server.

I managed to find a discount coupon at Digital Point giving me $30/month off, and bringing the total cost down to $75/month after the initial $150 setup I chose to pay. That’s a fair whack over $7 a month at Bluehost, but I should be able to recoup the cost if I don’t have the downtime I’ve been getting.

As I type this, I’m waiting for the technicians to set it up for me, and then I’ll spend the next week or two moving my sites across. Until I’ve done that, I can’t say whether it will solve all the hosting problems I’ve had over the last year, but I’m quietly confident.

Stay tuned for updates. My sites will go offline for up to 72 hours when I point the domain names to the new server.

JapanSoc Update – 100 Users and Upcoming Downtime

JapanSoc hits 100 users!Β 

Edward Chmura put out a good word for JapanSoc on Japundit this week, helping to push the number of registered users over the 100 mark. Let me thank Ed, who is also responsible for the excellent Japan Talk podcast, and let me welcome any new JapanSoc users to my blog, the place where I post updates about the site (so please subscribe!).

Web host problems continue…

Lately I’ve been hugely frustrated with my current web host. I run a dozen websites and over the last month, I’ve seen more downtime than I have in my whole three years with the company. Even when the sites are working, they seem to be sluggish and often timeout when trying to load.

I won’t name names until I’m off my current web host, but I will say that they have been either impossible to contact or slow to respond to “trouble tickets”. Let me give you an example of how bad their service has become. This screenshot shows one of my sites had a sudden drop in traffic on Wednesday, March 5th. Usually the sites go down while the U.S. is asleep so I’m not affected too much, but this time it happened for maybe six hours during U.S. peak time:

Unexpected downtime

Naturally, I sent a “trouble ticket” to my web host and had to wait over 24 hours for a response:

“The connection has timed out. The server is taking too long to respond.” I get the same error for all the listed domains. Please help. Nick.

Dear Nicholas. Thank you for the word to support. As far as I can see your site working properly and fast. Also we haven’t any records in our tech logs regarding problems with your web or mysql server. So please re-check your site once again. Should you have any further question feel free to contact us and we will be glad to assist you.

That was enough to make me sign up for another web host and start the laborious process of moving my websites across.

Upcoming JapanSoc downtime

I haven’t decided when to move JapanSoc or this blog, but it will probably happen within the next two weeks. When it does, I imagine there could be about 72 hours of downtime while I wait for the domain name servers to point to the new web host, and of course I’ll have to figure out how to import the databases and get JapanSoc running with PHP 5.

Once it’s all working, you should find JapanSoc loading faster and being online the promised 99.9% of the time. That should make the three days of downtime worth it, and I hope you all agree.

In the meantime, please continue using JapanSoc as you have been, and expect another notice before I start making the move.